Time Session Speakers
8:00 AM Continental Breakfast / Arrivals
8:40 AM Opening Remarks Sue Hatch, Content Director, MeetingsNet
9:00 AM A Strategic Approach to Risk Management
As an industry, we need to concentrate on being proactive about risk management. We need to learn how to anticipate, prepare, monitor, and respond to risks at events. This session will use the Robson Risk Management Model, case studies, and discussions to give you a better understanding of how to approach risk and develop an emergency action plan.Learning objectives:
• Understand the Robson Risk Management Model
• Learn the elements of an effective emergency action plan and be able to apply them to your events
• Be able to effectively assess the risk elements of your event     
Linda Robson, Associate Professor, Endicott College
10:00 AM Refreshment Break
10:15 AM Bringing Social Media into Your Emergency Action Plan

Whether you’ve got battle scars from past experiences or are currently preparing plans to combat crises, understanding the role of social media is critical. Explore how to use social media communications with attendees and beyond via real-life event examples.

Learning Objectives:

  • Explore case studies that use social media communications in crises.
  • Understand the framework to integrate social media into your crisis communication plan.
  • Work with your peers to practice responses using social media.


Kelsey Dixon, President, Davies + Dixon
11:15 AM The Legal Side of Risk Management for Meetings

Understand the legal standards of due diligence and duty of care, how to transfer risk through contract language and insurance, and ways to strengthen your risk mitigation contract clauses, such as force majeure and indemnification.

Learning objectives:
• Understand the planner’s responsibilities for due diligence and duty of care
• Develop effective force majeure and indemnification clauses to protect against loss
• Know what to ask the hotel at various stages in the contracting process to identify security issues


Joshua L. Grimes, Esq., Attorney at Law, Grimes Law Offices
12:30 PM Lunch
1:30 PM Deep Dive: Creating an Emergency Action Plan

Educator Linda Robson will help attendees prepare for creating their own emergency action plans, teaching them how to assess whether or not risk elements, in fact, need an action plan; discussing the components of an effective plan; and leading action-plan exercises to get participants familiar with the action-plan creation process.

Learning objectives:
• Learn how to rate and prioritize potential risk factors
• Know the components of an effective emergency action plan
• Understand how to begin creating an emergency action plan



Linda Robson, Associate Professor, Endicott College
2:45 PM Refreshment Break
3:00 PM How to Design an Effective Meeting Code of Conduct

It’s not enough to just have a sexual harassment policy or meeting code of conduct if your meeting planning team and event attendees don’t understand it or there are no real consequences for the harasser. Human resource expert and lawyer Stephanie Davis will discuss how to create and enforce a meeting code of conduct (or ensure your existing policy has real teeth), and strategies for communicating the policy.

Learning Objectives:

  • The elements of an effective meeting code of conduct
  • The proper steps for handling a harassment allegation at your meeting
  • Effective ways to train staff and communicate your policy to meeting attendees


Stephanie Davis, Esq., SPHR, SHRM-SCP, President of Employment Practices Solutions
4:00 PM Networking Reception







  • Ended OCT-3rd
    Early Bird Rate
    Standard Rate
    Non-Sponsor Rate

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