November 29, 2018
Convene | 75 Rockefeller Plaza | New York City


Time Session Speakers
8:30 a.m. Continental Breakfast / Arrivals
9:00 a.m. Opening Remarks Melissa Fromento, Managing Director, MeetingsNet; Chris Kelly, Co-Founder & Chief Innovation Officer, Convene
9:15 a.m. Developing an Emergency Action Plan

Every day on TV it seems we see either a guy shooting up an office or another Hurricane Florence descending upon us. Are you prepared? Come be part of a discussion on how to start a step-by-step Emergency Action Plan (EAP). Using personal experience, public safety training, and Homeland Security materials, Kleinfeld will teach attendees how to begin their own EAP for their meeting or event. This includes site selection safety, onsite safety, working with first responders, and staff training.
Learning Objectives:
• Become familiar with overall steps to create an emergency action plan.
• Obtain materials and skills to continue your own emergency plan back at the office.
• Learn how to work with first responders.
Alan Kleinfeld, CMP, Director, Arrive Management Group
10:30 a.m. Refreshment Break
10:45 a.m. Bringing Social Media into Your Emergency Action Plan

Whether you’ve got battle scars from past experiences or are currently preparing plans to combat crises, understanding the role of social media is critical. Explore how to use social media communications with attendees and beyond via real-life event examples.
Learning Objectives:
• Explore case studies that use social media communications in crises.
• Understand the framework to integrate social media into your crisis communication plan.
• Work with your peers to practice responses using social media.
Kelsey Dixon, president, Davies + Dixon
11:30 a.m. Protect Yourself: Legal Considerations for Conference Risk Management

In this interactive session, we’ll discuss the legal standards of due diligence as well as duty of care: the duty owed to attendees and hotel guests in the normal course of business as well as in the face of a crisis, emergency, or disaster. Mitigating risk through contract language such as force majeure and indemnification clauses, insurance, and other resources will be discussed, using recent real-world scenarios for illustration. Laws addressing “everyday” risks related to health and safety will be shared along with takeaway resources.
Learning objectives:
• Determine whether you currently have sufficient risk mitigation measures in place for your meetings, large or small.
• Evaluate force majeure and indemnification clauses to ensure that you are protecting your organization from liability.
• Discuss certain laws with hotel and other partners to maximize health and safety equipment and training available to attendees.
Tyra Hilliard, CMP, attorney and professor, College of Coastal Georgia
12:30 p.m. Lunch
1:30 p.m. Responding to Active Threats

Terror attacks that involve hotels and events are happening more frequently and have the potential to be catastrophic. Mentally preparing for an active threat and having a plan is a relatively small investment of time and energy. Planners hope they’ll never need that plan, but “hope” is not a tactic. This session will lay out a simple and effective template that you can use in the hospitality environment to prepare for an active threat.
Learning objectives:
• Articulate the importance of resilience from a personal and professional perspective.
• Create a plan for developing resilience using research and personal examples to illustrate how to survive, but also thrive after a terrorist attack.
David Lau, counterterrorism and security professional
2:30 p.m. Refreshment Break
2:45 p.m. Risk Management Scenarios
This risk scenario analysis session will allow attendees to examine their understanding of appropriate meeting crisis planning and response, work with peers to consider alternatives, and develop questions for our panel of experts.
3:15 p.m. Expert Panel Q&A
Experts respond to questions generated out of the risk management scenario sessions and open the floor to discussion of other risk topics.
4:00 p.m. Networking Reception

NOTE: Agenda subject to change

ABOUT CE Credits

MeetingsNet is a CMP Preferred Provider. Attendees can receive continuing education (CE) credit towards their Certified Meeting Professional (CMP) credential. The session(s) identified with the CMP Preferred Provider logo meet the requirements to receive CE credit. The use of the CMP Preferred Provider Course logo is not an endorsement by the Events Industry Council of the quality of the session.








Kelsey Dixon

Co-Founder & President
davies + dixon

From PR crises to safety emergencies, Kelsey has led her firm to execute social media crisis communication best practices built from real-life experience.

Tyra Hilliard, Esq., CMP

An attorney and speaker who currently serves as assistant professor, business and hospitality, College of Coastal Georgia.

Alan Kleinfeld, CMP, CMM

Arrive Management Group

A member of MPI’s Security and Risk Management Task Force, Kleinfeld was trained in event security by the Department of Homeland Security, and is the Accreditation and Ordinance Officer at a South Carolina police department.

David Lau

A counterterrorism and security professional who currently delivers training to U.S. federal agencies, has spent more than 14 years serving as an international team leader with the Federal Air Marshal Service.



for Meeting Planners
(through 10/1)

for Meeting Planners
(10/2 to 11/29)

for Suppliers
$189 $239 $1900


Sue Hatch


Bonnie Rayfield-Warg
Phone: +1 (212) 204-4307

AL, AR, CT, DE, DC, FL, GA, IL, IN, IA, KY, ME, MD, MA, MI, MN, MO, NH, NJ, NY, NC, OH, PA, RI, SC, TN, VT, VA, WV, WI, Canada,  India, Europe, South America, Africa, United Arab Emirates & Middle East, Bahamas, Bermuda, Caribbean, Eastern Mexico

Lisa K. Perrin
Phone: +1 (818) 871-0950

AK, AZ, CA, CO, HI, ID, KS, LA, MS, MT, NE, NM, NV, ND, OK, OR, SD, TX, UT, WA, WY, Western Mexico

General Inquiries / Marketing:

Jesse Yeung

Registration/Admission Policy

Meeting Planner Attendee Qualification

To register for Risk360 as a meeting planner attendee, you must be currently employed by a corporation, association, medical corporation/association or a third-party meeting management company. All Risk360 registrations are reviewed before approval and confirmation for attendance. MeetingsNet reserves the right to request appropriate documentation for confirmation of employment and may decline any non-qualified registrations. For qualification inquiries, please contact

Supplier/Consultant Registration Qualification

Representatives from companies who supply products, services and consulting to meeting planners must be a sponsor to attend Risk360. For sponsorship inquiries, please contact

PLEASE NOTE: Your registration request is not confirmed until you receive notification from MeetingsNet/Risk360 of qualification confirmation. For more information on Risk360, please contact

Refund Policy

Cancellations will be accepted prior to October 1st. There will be a $50 service fee for all cancellation requests prior to this date. All requests received after October 1st will not be refunded. There are no refunds for no-shows.


No one under 18 is allowed to attend.

Literature & Product Distribution

Company promotion, sample and literature distribution by attendees must be done within contracted sponsorship opportunities or with prior approval from show management.

Photography/Videography/Audio Recording

Attendees are not permitted to photograph, record, or videotape any portion of the conference.

Attendees understand that Show Management or its authorized representatives may conduct interviews and may take photographs and/or videotape at the Risk360 conference. Sponsors and attendees hereby grant to Show Management and its authorized representatives the absolute right and permission to use my name, likeness, biographical information, voice, content of any interview, image and/or photograph and any other indicia of persona (“Persona”) or to refrain from doing so, in any manner or media whether existing now or hereinafter developed (including without limitation the World Wide Web and the Internet), worldwide, for trade, advertising and/or promotional purposes. Attendees agree they shall have no rights of review or approval, no Claim to compensation, and no Claim arising out of or resulting from the use, alteration, blurring, distortion or illusionary effect (whether intentional or otherwise) or use in any composite form of Persona and agree to release and hold Show Management and its authorized representatives harmless for any and all such use(s).

Hold Harmless Policy

Attendees hereby agree to release and hold harmless Show Management, its employees, vendors, agents, contractors, and owners from any and all alleged and/or actual liability, claims, actions, lawsuits, damages, or losses, of any kind (“Claim”) which arise out of or result from attendance at and participation in the conference, including but not limited to property damage and personal injuries, whether or not foreseeable.

Right to Deny or Remove

We reserve right to deny admission to, or remove any party from, Risk360 for any reason.

NOTE: All conference policies and dates are subject to change.

Start typing and press Enter to search